Resilience Behind the 30,000 Seat Milestone
Numbers on a website are the polished half of a career story. Before this rollout closed, my year unravelled in a way I did not post about at the time. A round of layoffs. Days later, a hospital admission for sudden sensorineural hearing loss, the kind that arrives without warning. Twelve months of quiet, deliberate recovery followed.
The same year eventually closed on the largest Microsoft 365 Copilot deployment of my career. I share this because enterprise adoption work is rarely a straight line, and sometimes the leaders you want inside your rollout are the ones who have already been through the storm.
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